The ADA Website Lawsuit Problem.
Title III of the ADA prohibits discrimination in places of public accommodation. Courts have extended that standard to websites, and the DOJ has proposed WCAG 2.1 Level AA as the compliance benchmark for private businesses. That's a legitimate legal obligation. What isn't legitimate is the serial-plaintiff industry that has grown up around it: the same law firms, the same plaintiffs, hundreds of boilerplate complaints, all targeting businesses that can't afford to litigate.
These cases are, frankly, ridiculous — a weaponization of civil-rights law for shakedown purposes. We handle them anyway, because small businesses deserve a real defense, and because the attorneys sending these demand letters are counting on their targets to roll over.
We offer reduced rates for startups and small businesses facing ADA digital-accessibility claims. If you've received a demand letter or complaint, contact us before you respond to anything.